Vanaila DigitalVANAILA · SINCE 2018
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[ LEGAL / TERMS ]Effective: January 1, 2025

Terms of Service

These terms govern your access to and use of the Vanaila Digital website and any services offered by Vanaila Digital.

01

Agreement to Terms

By accessing or using the Vanaila Digital website (vanaila.com) or submitting a project enquiry, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use this website. These Terms constitute a legally binding agreement between you and Vanaila Digital("Vanaila Digital", "we", "us", or "our").

02

Use of the Website

You agree to use this website only for lawful purposes and in a manner that:

  • Does not violate applicable local, national, or international laws or regulations
  • Does not transmit unsolicited promotional or commercial content (spam)
  • Does not attempt to gain unauthorised access to any part of the website or its underlying systems
  • Does not interfere with, disrupt, or damage the availability or performance of the website
  • Does not reproduce, distribute, or create derivative works of our content without written permission
03

Services and Enquiries

Submitting a contact form or project brief constitutes an enquiry, not a binding contract. A contract for services is formed only when both parties have signed a written service agreement or statement of work.

We reserve the right to decline any enquiry at our discretion without obligation to provide a reason. We are under no obligation to accept or act upon any enquiry received through this website.

All pricing, timelines, and deliverables discussed during consultation are indicative only and subject to a formal written agreement.

04

Intellectual Property

All content on this website — including but not limited to text, graphics, logos, icons, images, audio clips, case studies, and code — is the property of Vanaila Digital or its content suppliers and is protected by Indonesian and international intellectual property laws.

You may view, download, and print pages from this website for your personal, non-commercial use, provided you retain all copyright and proprietary notices.

You may not use our name, logo, or brand marks without prior written consent.

05

Client Work and Portfolio

Unless otherwise agreed in writing, we reserve the right to display work completed for clients in our portfolio and marketing materials. If you do not wish for your project to be featured, please notify us in writing before project commencement or in your service agreement.

06

Disclaimers and Limitation of Liability

This website and its content are provided "as is" without any warranties, express or implied, including but not limited to fitness for a particular purpose, accuracy, or non-infringement.

To the fullest extent permitted by applicable law, Vanaila Digital shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use this website, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claim arising out of or relating to this website shall not exceed the amount paid by you to us in the three months prior to the claim, or IDR 1,000,000 (one million rupiah), whichever is greater.

07

Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Visiting linked sites is at your own risk.

08

Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully. By using our website, you consent to the practices described in our Privacy Policy.

09

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Indonesia, without prejudice to any mandatory local consumer protection provisions that may apply in your jurisdiction.

10

Changes to These Terms

We may revise these Terms at any time by updating this page. The effective date will be updated at the top of the page. Your continued use of our website following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

11

Contact Us

If you have any questions about these Terms of Service, please contact us:

Vanaila Digital
Bogor Utara
Email: care@vanaila.com

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